Privacy policy
williamxymeral is operated by WILLIAM XYMERAL COMMERCE LLC. This Privacy Policy explains how we collect, use, and share personal information when you visit williamxymeral.com, place an order, or contact us.
Information we collect
The information we collect depends on how you use our store. It may include:
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Contact and delivery information: your name, email address, phone number, billing address, and shipping address.
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Order information: the products you purchase, order details, payment status, delivery information, and return or exchange requests.
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Messages you send us: information you provide when you contact customer support or submit a form.
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Website information: your IP address, browser and device information, pages viewed, and information collected through cookies or similar technologies.
Payments are handled through the payment methods available at checkout. We receive information needed to confirm and manage your order, but you should never send a full payment card number by email or through our contact form.
How we use your information
We use personal information to process payments and orders, deliver products, provide order updates, respond to questions, handle returns and exchanges, maintain our store, prevent fraud, and meet our legal and accounting obligations.
If you choose to receive promotional messages, we may also use your contact information to send them. You can unsubscribe using the instructions in those messages or by contacting us.
How we share information
We share information when needed to operate our store. This includes Shopify, payment providers, FedEx and other providers involved in processing orders, delivering products, preventing fraud, or providing customer support. We may also disclose information when required by law or to protect our legal rights.
Shopify provides the platform for our store and processes information as described in the Shopify Consumer Privacy Policy. Other providers may handle information under their own privacy notices.
Cookies and similar technologies
Our store uses cookies and similar technologies to support essential functions such as the shopping cart, checkout, and security. Depending on the features active on the store, these technologies may also help us understand how visitors use the site or measure marketing activity.
You can manage cookies through your browser settings and, where available, the privacy controls displayed on our store. Blocking some cookies may affect how the store works. Please see our Cookie Policy for more information.
How long we keep information
We keep personal information for as long as reasonably needed to fulfill orders, provide support, maintain business records, resolve disputes, and comply with legal obligations. When information is no longer needed, we delete or de-identify it as appropriate.
Your privacy choices
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain uses or sharing of that information. To make a request, email support@williamxymeral.com. We may need to verify your identity before responding. We will handle requests in accordance with applicable law.
You can also unsubscribe from promotional emails by using the unsubscribe link in the message.
Security and children’s privacy
We use reasonable measures to protect the information we handle. No method of storing or transmitting information online is completely secure.
Our store is intended for a general audience and is not designed to collect personal information directly from children.
Changes to this policy
We may update this Privacy Policy as our store practices change. The current version will be posted on this page. Where required by law, we will provide additional notice of significant changes.
Contact us
If you have a privacy question or would like to make a request, contact:
WILLIAM XYMERAL COMMERCE LLC
2976 Kirklevington Dr
Lexington, KY 40517
United States
Email: support@williamxymeral.com
Phone: +1 (856) 520-4053