Privacy policy

WILLIAM XYMERAL COMMERCE LLC operates williamxymeral.com through Shopify. This policy explains how we handle personal information when you browse, place an order, or contact us. Information we collect We receive information you provide, such as your name, email, phone number, billing and shipping addresses, order details, and customer service communications. Shopify and the payment provider process your payment information. We receive information needed to manage the transaction, such as payment status and refund records. When you use the site, Shopify and storefront technologies may collect device and browser information, IP address, cookie identifiers, and information about interactions with the site. How we use it We use information to operate the store, process payments, fulfill and track orders, provide transactional messages, handle returns, respond to questions, prevent fraud, maintain security, and meet legal and recordkeeping obligations. We have not enabled Google Analytics, Meta or TikTok advertising tracking, email or SMS marketing, or review apps. Order confirmations, shipping notices, and support messages are transactional communications. Who receives it Information may be disclosed to Shopify for storefront and checkout operations, payment providers to process transactions, and shipping providers to deliver orders. We may also disclose information when required by law, to respond to lawful requests, or to protect the store, customers, and others from fraud or harm. Shopify may process certain data under its own privacy terms. See https://www.shopify.com/legal/privacy. Retention and protection We retain information for as long as reasonably needed for the purposes above, including fulfilling orders, handling disputes, preventing fraud, and meeting legal obligations. Retention varies by record type and purpose. We use reasonable safeguards appropriate to the information we handle. Your privacy choices Depending on where you live and applicable law, you may have rights to access, correct, delete, or obtain a copy of certain personal information, to opt out of certain data uses or disclosures, or to appeal a decision on your request. Email support@williamxymeral.com with your request. We may ask for information to verify your identity and, where applicable, an authorized agent's authority. Where the storefront displays privacy controls, you can also use those controls. We will handle valid requests and applicable opt-out signals as required by law. Children The store is intended for a general audience and is not directed to children under 13. If you believe a child under 13 has provided us with personal information, please contact us. Contact and updates For privacy questions, email support@williamxymeral.com or write to WILLIAM XYMERAL COMMERCE LLC, 2976 Kirklevington Dr, Lexington, KY 40517, United States. We will post updates to this policy on the website.